What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped, we will send you another email along with the link to track your order. You can also track the status of your order from your "Order History" section in your account on our website.

Can I change my order?

We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via the "Contact Us" form or our live chat box.

Do you accept returns?

RETURNS & EXCHANGES

Yes, we accept returns under the following conditions:

• The item must have been sold through our online store.
• The item should be unused and in its original condition.
• It must include original packaging and tags.
• The return/exchange request must be made within 7 days of delivery.

To request a return, please contact support via our "Contact Us" form or chat box. Our support team will respond as soon as possible.

How do I cancel my order?

Orders cannot be canceled after 72 hours, unless the wrong item was ordered. If you wish to cancel, please email us within the first 72 hours. After that, production begins and cancellation or refunds cannot be processed.

Please be aware before placing your order.

How do I track the progress of an order?

Once your order has been shipped, you will receive an email and text notification with tracking details. You can track the shipment by clicking the link in the email.

Can I change my delivery address after I have placed my order?

If your order hasn’t shipped yet, we can update your delivery address. Please contact us through the "Contact Us" form as soon as possible.

Is it safe to use my credit/debit card on this website?

Yes, we use third-party payment processors that are PCI-compliant, ensuring your data is encrypted and stored securely. Your payment information is handled using industry-standard encryption and safety protocols.

If you have more questions, feel free to contact our support team at any time.